If a sales order was posted but the payment was not successfully processed, then you must manually capture the payment in the cash receipt journal against the invoice. In this procedure, you manually work with payments in the cash receipt journal.
To work in the cash receipt journal
In the Search box, enter Cash Receipt Journals, and then choose the related link.
Select the journal you want, and on the Home tab, in the Process group, choose Edit Journal.
In the cash receipt journal line, fill in the fields as described in the following table:
Fält Value Document Type
Payment
Account Type
Customer
Account No.
Specify the relevant customer account.
Credit Card No.
Specify the credit card to capture the payment from.
Om kolumnen inte visas, öppna snabbmenyn för kolumnrubrikerna och välj sedan Välj kolumner för att lägga till den.
Applies-to Doc. Type
Specify the document type that the payment must be applied to.
Applies-to Doc. No.
Specify the document that the payment must be applied to.
On the Home tab, in the Process group, choose Post. The invoice is now paid.
You can also capture payment from two credit cards against one invoice. You must create two lines in the cash receipt journal, and you must manually adjust the amount. Also, you can have a different payment amount that must also be manually adjusted. For more information, see Så här bearbetar du inbetalningar.
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You can apply one credit card payment to one invoice in the cash receipt journal. |
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Mer information om hur du arbetar med fält och kolumner hittar du i Arbeta med Microsoft Dynamics NAV. För mer information om hur du hittar specifika sidor se Sök. |